Terms of Service

Our service terms and conditions

1. Introduction

Welcome to Svigngarot Media. This website is owned and operated by Svigngarot Media, a wedding services provider registered in the United Kingdom. By visiting our website and/or using our services, you agree to be bound by the following terms and conditions (the "Terms"), together with our Privacy Policy and any other documents referred to in them. If you do not agree to these Terms, please refrain from using our website.

2. Definitions

In these Terms:

  • "We/Us/Our" means Svigngarot Media.
  • "You/Your" means the user or viewer of our website or client of our services.
  • "Services" means any wedding photography, videography, planning, or other services provided by Svigngarot Media.
  • "Content" means any information, text, graphics, photographs, videos, or other material that may be viewed on our website.
  • "Contract" means any service agreement between Svigngarot Media and a client.

3. Use of Our Website

3.1 Permitted Use

You are permitted to use our website for lawful purposes only. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below.

3.2 Restrictions

You must not:

  1. Republish material from this website (including republication on another website);
  2. Sell, rent, or sub-license material from the website;
  3. Reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose;
  4. Edit or otherwise modify any material on the website;
  5. Redistribute material from this website except for content specifically and expressly made available for redistribution;
  6. Use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website;
  7. Use this website in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

4. Intellectual Property Rights

4.1 Website Content

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

4.2 Photography and Videography

Unless otherwise agreed in writing, the copyright of all images and video footage produced by Svigngarot Media remains with us. We reserve the right to use any image or footage for promotional purposes, display, publication, or any other marketing purpose. If you wish to restrict our usage rights, this must be agreed in writing prior to booking.

5. Our Services

5.1 Service Descriptions

Service descriptions on our website are for informational purposes only. For precise service details, please contact us directly or refer to your specific Contract.

5.2 Booking and Payment

A non-refundable deposit (typically 25% of the total fee) is required to secure a booking date. The remaining balance is due 30 days before the event date unless otherwise specified in your Contract. Late payments may result in cancellation of services.

5.3 Cancellations and Rescheduling

Cancellations must be made in writing. The following cancellation policy applies:

  • Cancellation more than 6 months before the event date: Loss of deposit only.
  • Cancellation 3-6 months before the event date: 50% of the total fee is payable.
  • Cancellation less than 3 months before the event date: 100% of the total fee is payable.

Rescheduling may be accommodated subject to our availability. A rescheduling fee may apply.

5.4 Delivery of Products

We aim to deliver final products (photographs, videos, etc.) within 8 weeks of the event date, though this timeframe can vary depending on the season and our workload. Delivery timelines are estimates only and are not guaranteed.

6. Client Responsibilities

6.1 Cooperation

You agree to cooperate with our photographers, videographers, and other staff to facilitate the provision of our services. This includes providing necessary information, ensuring venue access, and assisting with coordination of group photographs if applicable.

6.2 Venue Restrictions

You are responsible for obtaining permission for us to perform our services at the wedding venue(s). If photography or videography is restricted in any way, you must inform us in advance. We cannot be held responsible for limited coverage due to venue restrictions.

6.3 Safety and Behavior

Our staff must be treated with respect and provided with a safe working environment. We reserve the right to terminate coverage without refund if our staff are subjected to inappropriate behavior or unsafe conditions.

7. Liability and Force Majeure

7.1 Limitation of Liability

Our liability for losses you suffer as a result of us breaching this agreement is strictly limited to the purchase price of the service you purchased. We are not responsible for:

  • Losses that were not foreseeable to both parties when the contract was formed.
  • Losses that were not caused by any breach on our part.
  • Business losses and/or losses to non-consumers.

7.2 Force Majeure

We will not be liable for any failure or delay in performing our obligations where that failure or delay results from any cause beyond our reasonable control, including but not limited to: severe weather, natural disaster, fire, flood, accident, transportation delays, war, civil disturbance, strike, lock-out, or other industrial action.

In the event of total photographic/video failure or cancellation of this contract by either party or in any circumstance, the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.

8. Website Accuracy

While we strive to keep our website up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.

9. External Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Variations

We may revise these Terms from time to time. Revised Terms will apply to the use of our website from the date of publication on the website. Please check this page regularly to ensure you are familiar with the current version.

11. Severability

If any provision of these Terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and the remainder of the provision in question shall not be affected.

12. Entire Agreement

These Terms, together with our Privacy Policy and any Contract, constitute the entire agreement between you and us in relation to your use of our website and our services.

13. Law and Jurisdiction

These Terms will be governed by and construed in accordance with the laws of England and Wales, and any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions about these Terms or our services, please contact us:

Svigngarot Media
123 Wedding Lane
London, SW1A 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 1234 5678

Last updated: June 1, 2023